Privacy Policy
Thank you for choosing to visit us at Black Wick Candle Company LLC. We are committed to protecting your personal information as you have every right to privacy.
Collecting of Personal Information
When you visit us at BlackWickCandleCompany.com ("the Website), use any of our services which does include navigating through the Website, we appreciate that you are trusting our small business with your personal information. We take your privacy seriously and hope to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.
We thank you in advance for taking the time to read through it carefully. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our services immediately.This privacy notice applies to all information collected through our services that does include navigating through the Website, as well as, any related services, sales, marketing or events.
Device Information Collection
- Reason For Collecting: to load the Site accurately for you, and to perform analytics on Site usage to optimize the Website.
- Source: collected automatically when you access the Website using cookies, log files, web beacons, tags, or pixels.
- Business Purpose Disclosure: shared with our processor Shopify.
- Personal Information Collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Website.
Order Information Collection
- Reason For Collecting: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source: You (the customer)
- Business Purpose Disclosure: shared with our processor Shopify and related services involved in your order and fulfillment of your order, such as; payment processes, Google Pay, Paypal, Apple Pay, ShipStation, PirateShip, etc.
- Personal Information Collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Customer Support Information Collection
- Reason For Collecting: Allows us to provide a highest level of customer service.
- Source: You (the customer)
Sharing Your Personal Information
We share your personal information with third parties to help us use your personal information, as described above.
- We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Data Retention
When you place an order through the Website, we will maintain your order information for our records unless and until you ask us to delete this information.
Privacy Policy Changes
We may occasionally update our privacy policy to reflect changes to our operating practices and to due to any legal or regulatory reasons that may arise.
Contact Us
If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at blackwickcompany@gmail.com or use the Contact section of this website.